REFUND POLICY

Overview

We want you to be satisfied with your purchase. This Refund Policy explains our return window, refund timing, product condition requirements, and the process for requesting a return. Our return window is 60 days, and refunds are typically issued within 5-10 days after the returned item is received and inspected. All refunds are processed in USD.

Return Window

You may request a return within 60 days of delivery. To begin the return process, please contact us through the Contact Us page. Our email is listed on the Contact Us page. We will provide instructions for returning your item.

Eligibility

To be eligible for a return, the item should be in a condition suitable for return, with original packaging and included accessories where applicable. Items that are heavily used, damaged, altered, or missing parts may not be eligible. We recommend reviewing product details carefully before purchase and contacting us with any concerns.

Return Condition

Returned items should be clean, unworn beyond normal fitting, and returned with their original materials when possible. Running shoes, running apparel, running accessories, and other running gear should be returned in a condition that allows inspection. We reserve the right to deny a refund if the returned item does not meet our return conditions.

How to Start a Return

To start a return, please contact us through the Contact Us page. Our email is listed on the Contact Us page. Provide your order information and the reason for the return. We will review your request and provide return instructions. Please do not send items back without contacting us first.

Return Shipping

Return shipping arrangements may vary depending on the item and circumstances. We will provide instructions when your return request is approved. Please follow the provided steps carefully to help ensure your return is processed correctly.

Inspection and Refund Timing

Once your returned item is received, we will inspect it. Refunds are typically issued within 5-10 days after the returned item is received and inspected. If additional information is needed, we will contact you through the Contact Us page or the contact details associated with your order.

Refund Method

Refunds are processed in USD. The refund will generally be issued to the original payment method used for the purchase. The time it takes for the refund to appear may depend on your payment provider. We will notify you once the refund has been processed.

Exchanges

If you would like to exchange an item, please contact us through the Contact Us page. Our email is listed on the Contact Us page. Exchanges are subject to product availability and our return conditions. If an exchange is not possible, you may choose to return the item for a refund.

Non-Returnable and Special Cases

Certain items may not be eligible for return due to hygiene, safety, or product-specific reasons. If an item is marked as final sale or otherwise noted as non-returnable, that information will be shown on the product page. For special cases, please contact us through the Contact Us page.

Contact

For refund and return assistance, please contact us through the Contact Us page. Our email is listed on the Contact Us page.